ServiceNow Advances Service Management Across the Enterprise Business
Servicenow Knowledge Template. Web skip to page content. In the knowledge base, you can choose a default field and choose what you want to put in.
ServiceNow Advances Service Management Across the Enterprise Business
Add new fields based on how you want to customize and display your content. Web skip to page content. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. These templates help create a consistent structure for knowledge articles. In the knowledge base, you can choose a default field and choose what you want to put in. Web enforce a knowledge article template at the time of creation procedure 1st option:
Web enforce a knowledge article template at the time of creation procedure 1st option: Web enforce a knowledge article template at the time of creation procedure 1st option: These templates help create a consistent structure for knowledge articles. Add new fields based on how you want to customize and display your content. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. In the knowledge base, you can choose a default field and choose what you want to put in. Web skip to page content.